Blog

Road warrior burnout? Three ways to improve your traveler’s experience…

Business travel is on the rise and so are costs. The Global Business Travel Association (GBTA) forecasts global travel spend to reach $1.7 trillion by 2022. Growth is a good thing, but travel managers are under increased pressure to maintain travel budgets, increase program compliance and ensure that their frequent travelers stay happy. Fortunately, through the use of the right technology and tools, travel managers can improve their travel program’s performance while enhancing their travelers’ experiences.

Top 3 tips to creating a better travel program

#1. Make booking a trip convenient.

You aren’t the only one feeling the pinch, travelers feel the pressure to keep costs down as well. They don’t always know which suppliers to choose or what to do when a corporate rate isn’t available, and trying to find the best deals can lead to late and out of program bookings. Travelers end up spending precious work hours trying to find the best deal, and often get frustrated. This out of program booking also adds a challenging element to duty of care. These issues can be eased by implementing the right travel technology that helps capture the lowest prices without you or your travelers having to do extra work.

Expert tip: Yapta’s air and hotel price assurance technology identifies price drops on identical itineraries and comparable hotel rooms at the same hotel, saving businesses an average of $369 per trip.

#2. Use the most current data.

Compliant and happy travelers start with a modern and well-structured travel policy. Having accurate travel and vendor data helps to ensure your guidelines are up-to-date and they make sense for travelers and their destinations. With the right data you can refine your company’s travel policy and improve vendor negotiations, making it easier for employees to stay within guidelines, while ensuring your company is getting the best prices possible.

Expert tip: Try Yapta’s TravelAI. When coupled with Yapta’s FareIQ and RoomIQ, you get the most comprehensive point-of-sale visibility. You can quickly see whether suppliers are performing as contracted and if travelers are complying with policy—helping you spot cost savings opportunities.

#3. Win them over with better benefits.

A GBTA study found that 59 percent of respondents stated that a company’s travel policy is an important factor when considering a potential new employer. Set your company apart by offering desirable perks in your travel program, such as allowing an extra day for “bleisure,” streamlined processes and a modern and easy-to-follow travel policy, based off the most current point-of-sale data.

Expert tip: Don’t wait. Take time now to review your travel policy, and research to see how you compare to other organizations.

It boils down to the having the right tools

Running a travel program that saves your company money and streamlines booking processes can be done with the right tools in place. Using technology such as Yapta’s dynamic price tracking and real-time performance analytics will help you to get the best prices possible for flights and hotels, and access the data you need to ensure your policy and vendors are meeting company and traveler needs alike.

Ready to learn more? Our Traveler Advantage Series whitepaper, Improve Your Traveler’s Experience dives into Yapta’s technology and how you can use it to your advantage.