We recently read a Skift article that focused on the goals of the travel buyers vs. the needs of the traveler.
The piece stated that according to a new report from the Association of Corporate Travel Executives (ACTE), travel buyers seem to care more about airfare discounts than providing amenities or comfort to flyers. While we know that both of these priorities are important to Travel Managers – managing spend, creating savings opportunities and ensuring traveler compliance is always a balancing act. We believe that there’s a better solution than picking discounts over traveler satisfaction and you shouldn’t have to choose one over the other.
Yapta provides price assurance without disrupting the traveler. Our patented technology dynamically tracks flight and hotel rate drops within the GDS to ensure that alerts are only sent for the same airline, cabin class, flight number, departure date/time, as well as the same hotel and reservation dates. Why should you have to choose between saving money and your traveler’s happiness?
Read the full Skift article here: https://skift.com/2016/09/08/what-travel-buyers-really-care-about-skift-corporate-travel-innovation-report/